Thursday, July 24, 2014

Hey business leaders: What if hospitals staffed like you do?

You staff your businesses so that you can just barely get by when everyone is there, no one is sick, and no one is on vacation. When that is not the case, well, the employees just have to work double and the customers have to grin and bear it.

But now, imagine if YOU are in the hospital and in excruciating pain. If the nurse tells you, "I am sorry you have had to lie there so long, but we have two people on vacation and just have not been able to get to you." It would serve you right, woudn't it?

NO enterprise can excel on a "just barely get by" staffing philosophy.

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