Wouldn’t you love to hear companies be honest and have this message on their phone system?
“Hello. Your call is important to us, but not important enough to us to hire enough people to answer the phones. So just talk to our machine, or punch buttons endlessly – either way we know you will be very frustrated, but we frankly do not care enough to change our system, because that would inconvenience us, and we definitely would rather that you be inconvenienced than us."
No comments:
Post a Comment