Friday, May 17, 2019

What people want to hear

"People are not always pleased to know the truth." Miss Silver nodded her head in a gentle depreciating manner. "You've no idea how often that happens. Very few people want to know the truth. They wish to be confirmed in their own opinions, which is a very different thing - very different indeed." (from The Case Is Closed, by Patricia Wentworth)

Not only that, but people also frequently hear what they want to hear, not necessarily what you said.

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